Service Update: Waste Collection Labour Dispute

Service Update:

Waste Collection Labour Dispute in Peel Region

BRAMPTON, ON [Nov. 17, 2016] – Some residents in the Cities of Brampton, Mississauga and the Town of Caledon are advised that they will likely experience waste collection delays as a result of the labour dispute involving one of Peel’s waste collection contractors.

Please refer to the maps that show the areas that will likely experience waste collection delays. Residents serviced by Peel’s other collection contractor should be unaffected by this labour dispute.

Residents are asked to:

* continue following their regular collection schedule;

* leave any missed collection material at the curb; or

* bring their waste to a Community Recycling Centre where they can drop off garbage, recycling, yard waste, and organics for free and hours of operation will be extended

Residents are reminded that the by-law against illegal dumping will continue to be enforced.

The Region of Peel asks residents for their patience as all efforts will be made to pick up waste in a timely manner.

Visit for further updates or follow the Region on Twitter @regionofpeel for service disruption information.

The Region works with residents and partners to create a healthy, safe and connected community for life for more than 1.4 million people and approximately 420,000 single family and multi-residential households in the cities of Brampton and Mississauga and the Town of Caledon. Peel’s services touch the lives of our residents every day. For more information about the Region of Peel, explore and follow us on Twitter at @regionofpeel.


Emterra Labour Negotiations Update

Will the entire Region of Peel be affected?

Approximately 60 per cent of curbside residents in the Region of Peel may be impacted by the potential labour disruptions. 

How will residents know if they are affected?

Residents can refer to a map of the Region of Peel (see addendum) to find out if their household may be affected by the labour dispute. 

Please note: It is anticipated that residents who live in a multi-residential building, or are serviced by the Region’s other collection contractor, should not be affected.   

How long will the labour disruption last?

It is unknown how long the labour disruption will last but Region of Peel Waste Management staff will work to ensure that residents and Regional Council Members are kept up-to-date with service impacts and status updates. 

What do residents do if there is a strike and their waste is not collected?

The Region strongly advises residents to leave their waste at the curb; it will be collected as quickly as possible.  If residents would like to drop off their materials at one of the Region’s Community Recycling Centres (CRCs), residential disposal fees will be waived for garbage, recycling, and yard waste and hours of operation will be extended. 

Where can I send residents for more information about the labour disruption? 

Residents will be kept up-to-date at, and on Twitter @regionofpeel.  Also, they are encouraged to sign up for the Region’s Connect to Peel newsletter at; there will be special notices distributed through email.  Additionally, if residents call the Region they will receive automated information about the labour disruption. 


Should residents call or report problems online? 

No, during a strike residents will not be able to report their problems or missed collection online.  Online, phone, and email reporting of missed collections will be disabled.  It is anticipated that a large number of residents will experience delays and Waste Management staff will be actively working with residents to resolve those problems from the road.   

How will Region of Peel Waste Management staff keep my office up-to-date with information?

Waste Management staff will provide all Regional Council members with daily updates regarding the status of waste collection, impacted areas, and any next steps.  Additionally, as more information becomes available, pre-crafted communication and revised question and answer documents will be provided to all members of Regional Council.     

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