Help is available 24/7 throughout the holidays

24/7/365 Help for Kids and Families

Call 416-410-8615

Help is available 24/7 throughout the holidays

The holidays, while a season of joy, are also a time of stress. For families with challenges, stress can turn into distress and a mental health crisis. Should this happen, where can kids and parents get help when schools, doctors’ offices and social services are closed?

The Crisis Response Serviceoperated by Peel Children’s Centre is here to help 24 hours a day, even on holidays. Just call 416-410-8615from anywhere in Peel Region.

We offer free, immediate support for children/youth under age 18 experiencing a mental health crisis, as well as their parents/caregivers. Mental health crises may include, but are not limited to:

  • parent-child conflict
  • school concerns
  • suicidality
  • self-harm
  • substance misuse
  • stress
  • anxiety
  • panic attacks
  • depression, and
  • parenting concerns.

The Crisis Response Service provides:

  • immediate crisis stabilization over the phone
  • development of safety plans
  • in-person support in clients’ homes, the community or the office between 9 am and 9 pm
  • short-term, crisis-focused counselling, and
  • referrals and bridging support to other services in the community.

We encourage you to advise your clients, students, patients, constituents or members in Peel about our service.

You can order Crisis Response Service brochures, client wallet cards, and posters using our website form. Please include your mailing address and the quantity of the item(s) required.

Together we can ensure that families know how to get help when they are in crisis. Thank you for being part of our “Caring Community Working Together for Children and Youth.”

Watch our Crisis Response Service video on YouTube

Peel Children’s Centre
Ph.: (905) 795-3500
Fax: (905) 696-0350


Fire Prevention Tips For a Safe and Festive Holiday Season

With the festive holiday season upon us, the Town of Caledon Fire & Emergency Services is urging everyone to pay special attention when cooking during the holidays. Provincial statistics reveal that careless cooking is the number one cause of fires and the second leading cause of fatal fires.

“Take a few minutes to test your smoke alarms and make sure everyone in the home knows exactly what to do in the case of an emergency,” said Fire Chief Bailey. “Developing and practicing a home escape plan with your family can be a life-saving exercise this time of year.”

The hustle and bustle of the holidays can often increase the risk of a fire starting, often by unattended cooking, and in many cases, when alcohol is involved.

Smoking is another leading cause of fires during the holiday season. “Smokers should extinguish cigarettes in large deep ashtrays, not in plant pots which may contain peat moss or shredded bark that can easily ignite,” continued Chief Bailey. “Ashes should be emptied in a metal container, not the garbage can, and put outside.”

Enjoy a fire safe holiday season by following these tips:

-Stay in the kitchen when cooking. If a pot catches fire, don’t try to move it. Cover the pot with a lid to smother the flames and turn off the burner.

-Keep things that can burn, such as cooking utensils and paper towels, a safe distance away from the stove.

-Ensure the stove and oven are turned off as soon as you finish cooking. Double check the stove and oven before going to bed.

-Cigarettes can smolder among upholstered items for hours before igniting. Check sofas and chairs for cigarettes that may have fallen between the cushions. Provide large, deep ashtrays for smokers.

-Drink responsibly. Excessive alcohol consumption is a contributing factor in many residential fires.

-Install and maintain working smoke and carbon monoxide alarms outside all sleeping areas of the home.

-Develop and practice a home escape plan with everyone in the home.


Visit www.caledon/fireresources for more information and safety tips.